Privacy Policy
How IndiaEVisa.uk collects, uses and protects the personal data of UK visitors, in line with the UK GDPR and the Data Protection Act 2018.
Last updated: 1 July 2026.
1. Who we are
IndiaEVisa.uk ("we", "us", "our") is an independent editorial information service for UK citizens applying for the India eVisa. This policy explains what personal data we handle when you use this website and how we protect it. It is written to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. If you have any question about this policy, email us at info@onlinevisa.uk.
2. The information we collect
This website is primarily an editorial guide. The data we may collect includes:
- Information you send us - such as your name, email address and the details of your query when you contact us by email.
- Analytics data - anonymised or pseudonymised usage information collected through Google Analytics, such as pages viewed, approximate location (country or region), device and browser type, and how you arrived at the site.
- Technical data - standard server information such as your IP address, which may be processed to keep the site secure and functioning.
Where you proceed to submit a visa application, this takes place on our partner application platform, which operates its own privacy policy and is the data controller for the application data you provide there.
3. How we use your information
We use personal data only for legitimate purposes, including to:
- Respond to your enquiries and provide customer support.
- Understand how our guides are used so we can improve them.
- Maintain the security, performance and integrity of the website.
- Comply with our legal and regulatory obligations in the UK.
4. Lawful basis for processing
Under the UK GDPR, we rely on the following bases: your consent (for example, for non-essential analytics cookies); our legitimate interests in operating and improving the site and responding to enquiries; and, where applicable, compliance with a legal obligation.
5. Cookies and analytics
We use Google Analytics to understand aggregate visitor behaviour. These cookies help us see which guides are useful and where visitors experience difficulty. You can refuse or delete cookies through your browser settings, and doing so will not prevent you from reading our guides. For more detail on how Google processes this data, see Google's own privacy resources.
6. Sharing your information
We do not sell your personal data. We may share limited data with trusted service providers who help us operate the site (for example, analytics and hosting providers), and with our application partner where you choose to be directed to their platform. Any such providers are required to protect your data and use it only for the purposes we specify. We may also disclose information where required by law.
7. International transfers
Some of our service providers may process data outside the UK. Where that happens, we take steps to ensure an adequate level of protection consistent with the UK GDPR, such as relying on adequacy regulations or appropriate safeguards.
8. Data retention
We keep personal data only for as long as necessary for the purpose it was collected, or as required to meet legal obligations. Email correspondence is retained for a reasonable period to provide continuity of support, then securely deleted.
9. Your rights
Under the UK GDPR you have the right to access the personal data we hold about you, to have inaccurate data corrected, to request erasure, to restrict or object to processing, and to data portability. To exercise any of these rights, email info@onlinevisa.uk. You also have the right to lodge a complaint with the UK's Information Commissioner's Office (ICO) at ico.org.uk.
10. Security
We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss or misuse. No transmission over the internet can be guaranteed completely secure, but we work to safeguard your information at all times.
11. Children's privacy
This website is intended for adults arranging travel. We do not knowingly collect data from children. Where a visa application includes a minor, it is submitted by a responsible adult on the partner platform.
12. Changes to this policy
We may update this privacy policy from time to time. The current version is always the one published on this page, with the "last updated" date shown above. We encourage you to review it periodically.
13. Contact
For any privacy question or to exercise your data rights, contact us at info@onlinevisa.uk or via our contact page.